"We trusted the team at Metropole with the management of our rental property. After considering the services of some of our local agents, we realised their lack of initiative and desire only as ‘sales agencies’ meant that they couldn’t give us the service of a specialised rental agency.
Their hard work and determination made it as stress free as humanly possible without compromising our desired result. In fact, we had more people to our open for inspections than a similar property had for its auction day by a highly regarded real estate agency in the area! Once again we pass on our gratitude and look forward to working with you all in the future."
Phil and Fiona Ferraro, Mentone
"I am writing to convey my appreciation to you and your staff for the marvellous job that you did in renting out my investment property. Recently I have been reading a lot of negative articles regarding the current state of the rental market and the relatively high vacancy rates. These were always in the back of my mind when I decided to rent out my property. However, my fears were soon put to rest when I saw the fantastic response that I received after listing my property with Metropole.
Not only did Metropole personally show many quality, potential tenants through my property, but they were also able to sign one of those tenants within the first week of being listed. This was quite remarkable considering that it was during such a difficult period in the rental cycle. What’s also great is that I didn’t have to reduce the amount of rent that I was asking at all.
The minimum amount of effort required on my behalf was very welcoming, and the monthly reporting by yourselves is very prompt and thorough. I certainly will be listing all of my future properties with Metropole Property Management, and I would have no hesitation in recommending your services to other prospective property investors.
Once again I’d like to thank you for all the help that you and your staff have given to me, and the professional manner in which everything was handled."
"We had the unfortunate experience of being 110% dissatisfied with our Property Manager of a newly developed home. Lack of communication, incompetence and misplacing the keys whilst we were paying advertising fees all added up to a frustrating experience and no tenant after 60 days!
We handed over property to Metropole Property Management, not lightly I might add. We researched several potential new managers before making our selection. The difference being Metropole’s honesty and integrity and more importantly consistent communication. At the end of the day simply and efficiently delivering their promise.
Property Management is all about creating a Win/Win for landlord and tenant. We believe Metropole fulfil this criteria."
Jenny and Kevin Cato, Melbourne
"As an interstate landlord, I trust Metropole Property Management to look after our Melbourne interests. Their service and communication is first rate."
Terry Clark, South Australia
"I’m very satisfied with Metropole Property Management. I must say the team have done an absolutely magnificent job. Yes, they do charge a bit, but this is very small compared to the value they add. I recently spoke to my tenant and she said “Now I know why you changed your property manager!” As soon as I engaged Metropole Property Management, the property manager spoke to my client and not only heard her concerns but acted swiftly to address them. Keep up the good work guys."
"Thank you very much for your excellent advice and management, now and during the last years when you have been taking care of our property. At all times we felt that all issues had been handled with extreme care and diligence."
"Really appreciate the time and walk through with the process and considering that we are in different state, you have made the process really easy. I was really satisfied with the level of the engagement and detail that you have provided. I was also really impressed on how fast you were able to secure a tenant within a day after settlement of the property.
Looking forward to continuing working with you and Metropole."
"We sincerely thank you and your team for the customer service, which has exceeded our expectations. We will have additional Brisbane properties managed by Metropole in the future, and be sure to recommend your service to others."