OUR STRESS-FREE PROPERTY MANAGEMENT SERVICES

We look after your property the way we look after our own
Serious investor? Enquire now to explore our services

There is much more to investment management than just collecting the rent.
Here are some great reasons to choose Metropole Property Management services to manage your investment property.

Property management specialists

Our agency does not sell real estate. We lease and manage residential properties, so your investment will get our expert attention. Our own offices in Melbourne, Sydney and Brisbane can offer our clients integrated professional property management services.

Effective marketing

We expose your property to a wide range of prospective tenants by using:

Major property rental websites
Our large database of prospective tenants
Our list of executive and corporate clients
Prominent property signage
The major Saturday newspaper or local newspapers where appropriate
Re-location companies for executive rentals
Property open for inspections

Thorough agreement preparation

Once the tenant has been interviewed and approved, we will sign the Tenancy Agreement and lodge the Bond on your behalf. We check all documentation carefully to ensure that your legal rights are protected.

Prompt rent collection and remittance to you

To ensure prompt payment we offer tenants a variety of ways to pay their rent including direct debit from their bank accounts and a convenient Rent Card that allows them to pay by phone, internet, B-Pay or at any post office.

We then promptly deposit your money electronically into your account and send you a monthly Rent Statement by email, detailing all rent collected and disbursements made on your behalf.

Inspections

Our timely programmed inspections and detailed condition reports with recommended routine maintenance will ensure that your property remains well looked after and obtains top rentals.

We conduct inspections at the beginning of the tenancy and take photographs to minimise disputes at the end of the tenancy. We include periodic inspections of your property in our management fee.

At the end of a tenancy we will again inspect your property and ensure the tenant leaves the property in a clean and tidy condition. We also determine any renovation work necessary, re-assess the rental and advise you on any suggested increase.

Strict arrears control

We review arrears daily and have a system of regular contact with tenants to ensure they pay their rent. If they fail to pay after 14 days, they will be served with a Termination Notice.

This notice usually brings prompt results, but if it doesn’t work, we will contact you to discuss whether to proceed with the termination of the tenancy or whether to allow the tenant more time to pay the outstanding rent.

Repairs and Maintenance

We act on repairs according to your instructions and maintain complete records for future reference. We pay for tradesmen on your behalf and full details are printed on your monthly Rent Statement with the relevant invoice attached for your reference.

Timely payment of outgoings

To make life a little easier for you, we can pay all your property accounts including insurance premiums.

Disputes with the tenants

We will shield you from any disputes with your tenants, most of which can be solved expediently if handled with professionalism and diplomacy. We will give you expert advice and represent you at a tenancy tribunal if necessary.

Please call us on 1300 20 30 30  or email us to find out how Metropole can maximise the returns on your investment property. You can be confident that your property will be cared for as you would look after it yourself. Changing property managers is simple and will not cost you any time or money – we will take care of all the details for you.

Testimonials

Here’s what some of our clients are saying about us:

As an interstate landlord, I trust Metropole Property Management to look after our Melbourne interests. Their service and communication is first rate.
Terry Clark, South Australia
Thank you very much for your excellent advice and management, now and during the last years when you have been taking care of our property. At all times we felt that all issues had been handled with extreme care and diligence.
Eva Wang
Really appreciate the time and walk through with the process and considering that we are in different state, you have made the process really easy. I was really satisfied with the level of the engagement and detail that you have provided. I was also really impressed on how fast you were able to secure a tenant within a day after settlement of the property.

Looking forward to continuing working with you and Metropole.
G. Young
We sincerely thank you and your team for the customer service, which has exceeded our expectations. We will have additional Brisbane properties managed by Metropole in the future, and be sure to recommend your service to others.
L. Maus

Looking to explore our services?

Start here